I have tested her account on another computer with Outlook - it works fine. As a result, her Outlook cannot set up her email.

Under Settings > Accounts > Access work or school, it appears as in the screenshot below.Ĭlicking Disconnect should remove the account from Windows, but on the affected computer, it just comes back after clicking Disconnect. Using my personal computer as an example, I have my work email set up in Outlook (using my personal Office 365 license). Our office uses Office 365 as an email provider. It is a Windows 10 Home, version 1909 (latest version is still not available to her computer and I'd rather not risk an update). Make sure the “ Allow the computer to turn off this device to save power” option is unchecked.Can you clarify on what you mean the 'work account exists' on the machine? What version of Windows 10, Pro, Home.etc.? If your computer still loses network connection in sleep mode, open the Device Manager and access the Properties of your Ethernet/Wi-Fi adapter. Note: These changes will make the “ Network connectivity in Standby” setting in the Power Options greyed out and you’re also unable to change the setting for “ When my PC is asleep and on battery power, disconnect from the network” in the Settings app. Finally make a rebooting to apply the policy settings.On the right pane, you can find the two settings: “ Allow network connectivity during connected-standby (on battery)” and “ Allow network connectivity during connected-standby (plugged in)“.Open the Local Group Policy Editor and browse to:Ĭomputer Configuration -> Administrative Templates -> System -> Power Management -> Sleep Settings.Method 3: Use GPO to Allow Network Connectivity during Connected-Standby Note that this option is only available for Windows 10 laptops and tablets with built-in battery. On the right-side pane, click the option “ When my PC is asleep and on battery power, disconnect from the network” and change it to Never. Open the Settings app and navigate to System -> Power & sleep. Method 2: Prevent Sleep Mode from Disconnecting Network to Save Battery Power

Once saving the changes, your computer should stay connected to the network when in sleep mode.

By default, this setting is hidden and you can make it shown with this trick.Ĭlick to select Enable for both “ On battery” and “ Plugged in“. Locate and expand the “ Network connectivity in Standby” setting. Method 1: Keep Network Connection Active When in Sleep Mode (On Battery & Plugged in) Windows 10 disconnects network during sleep? Is there a way to keep network connection active even when the PC is in sleep mode? In this tutorial we’ll show you 3 ways to prevent Windows 10 from disconnecting network during sleep.

Ac6210 windows 10 disconnecting